Refund policy
1. General Refund Policy
- All refunds will be processed within 7 business days of receipt of the returned item.
- Refunds will be issued to the original method of payment.
- Shipping costs are non-refundable, unless the return is due to our error.
2. Return Eligibility
- Items must be returned within 7 days of receipt.
- Items must be in their original condition, unused, and with all tags attached.
- Items damaged due to misuse, neglect, or accidents are not eligible for a refund.
3. Return Process
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Contact Us: Email contact@theenhancedbeauty.com
or call +1 732 554 6396 / +91 70009 48697 to initiate a return. - Authorization: You will receive a return authorization number (RA).
- Packaging: Carefully repackage the item(s) in the original packaging or a similar, sturdy box.
- Shipping: Ship the item(s) to the return address provided in the return authorization. You are responsible for return shipping costs, unless the return is due to our error.
4. Exceptions
- Sale Items: Sale items are typically final and cannot be returned.
- Custom Orders: Custom orders are generally non-refundable.
- Digital Products: Digital products cannot be returned or refunded once downloaded.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 2 days of receipt.
- We will provide a replacement or refund, as applicable.
6. Lost or Stolen Packages
- We are not responsible for lost or stolen packages. Please contact your shipping carrier for assistance.
7. Changes to the Refund Policy
- We reserve the right to modify this refund policy at any time. Any changes will be posted on our website.
By placing an order, you agree to these terms and conditions.